History of Knowledge Management
1. 70's, A number of management theorists have contributed to the evolution of knowledge management
- Peter Drucker: information and knowledge as organizational resources
- Peter Senge: "learning organization"
- Leonard-Barton: well-known case study of "Chaparral Steel ", a company having knowledge management strategy
2. 80's,
- Knowledge (and its expression in professional competence) as a competitive asset was apparent
- Managing knowledge that relied on work done in artificial intelligence and expert systems
- Knowledge management-related articles began appearing in journals and books
3. 90's until now,
- A number of management consulting firms had begun in-house knowledge management programs
- Knowledge management was introduced in the popular press, the most widely read work to date is Ikujiro Nonaka’s and Hirotaka Takeuchi’s The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation (1995)
- The International Knowledge Management Network(IKMN) went online in 1994
- Knowledge management has become big business for such major international consulting firms as Ernst & Young, Arthur Andersen, and Booz-Allen & Hamilton
ไม่มีความคิดเห็น:
แสดงความคิดเห็น