วันศุกร์ที่ 26 กรกฎาคม พ.ศ. 2556

My Video Shooting Presentation : Leadership

Hi guys!!! I got first experience with video shooting presentation. This is my first time to present something in English language in front of big camera and green background. All I want is a comment from you my viewers because everything you wrote can upgrade my skill. The thing I can give it back to you are some knowledge that I talked in this video. I did it with my best and hope you will enjoy. Thank you so much I am appreciate that. ^___^  http://www.youtube.com/watch?v=AQoYHyQ0hQg

วันพุธที่ 24 กรกฎาคม พ.ศ. 2556

The Value of Knowledge Management

Some benefits of KM correlate directly to bottom-line savings, while others are more difficult to quantify. In today's information-driven economy, companies uncover the most opportunities — and ultimately derive the most value — from intellectual rather than physical assets. To get the most value from a company's intellectual assets, KM practitioners maintain that knowledge must be shared and serve as the foundation for collaboration. Yet better collaboration is not an end in itself; without an overarching business context, KM is meaningless at best and harmful at worst. Consequently, an effective KM program should help a company do one or more of the following:
  • Foster innovation by encouraging the free flow of ideas

  • Improve decision making

  • Improve customer service by streamlining response time

  • Boost revenues by getting products and services to market faster

  • Enhance employee retention rates by recognizing the value of employees' knowledge and rewarding them for it

  • Streamline operations and reduce costs by eliminating redundant or unnecessary processes
These are the most prevalent examples. A creative approach to KM can result in improved efficiency, higher productivity and increased revenues in practically any business function.

วันอาทิตย์ที่ 21 กรกฎาคม พ.ศ. 2556

History of KM

History of Knowledge Management

1. 70's, A number of management theorists have contributed to the evolution of knowledge management

  • Peter Drucker: information and knowledge as organizational resources
  • Peter Senge: "learning organization"
  • Leonard-Barton: well-known case study of "Chaparral Steel ", a company having knowledge management strategy 
2. 80's, 
  • Knowledge (and its expression in professional competence) as a competitive asset was apparent
  • Managing knowledge that relied on work done in artificial intelligence and expert systems
  • Knowledge management-related articles began appearing in journals and books
3. 90's until now,
  • A number of management consulting firms had begun in-house knowledge management programs
  • Knowledge management was introduced in the popular press, the most widely read work to date is Ikujiro Nonaka’s and Hirotaka Takeuchi’s The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation (1995)
  • The International Knowledge Management Network(IKMN) went online in 1994
  • Knowledge management has become big business for such major international consulting firms as Ernst & Young, Arthur Andersen, and Booz-Allen & Hamilton

วันศุกร์ที่ 19 กรกฎาคม พ.ศ. 2556

What's Knowledge Management (KM)? & Why is it so important?

Knowledge Management (KM) is the organizational effort to improve business results by influencing people through what they read, the conversations they have, and the numbers they use.

KM become matters because, after your organization has automated and outsourced everything it can, the last thing left is people making decisions and doing work based on what they have read, the conversations they have, and the numbers they use. It is particularly important for larger organizations. 

KM is hard to do because it is the most sophisticated of management techniques requiring
- a keen understanding of the organization and its capabilities.
- clarity around the business strategy and the desired results.
- a subtle approach that influences people.
- the cross-silo combination of new and existing organizational capabilities (IT, business strategy, design, change management, information architecture).