Explicit, Implicit and Tacit Knowledge
In the KM literature, knowledge is most commonly categorized as either explicit or tacit (that which is in people's head). This characterization is however rather too simple. but a more important point, and criticism, is that it is misleading. A much more nuanced and useful characterization is to describe knowledge as explicit, implicit, and tacit.
Explicit : Information or knowledge that is set out in tangible form.
Implicit : Information or knowledge that is not set out in tangible form but could be made explicit.
Tacit : Information or knowledge that one would have extreme difficulty operationally setting out in tagible form.
The danger of the explicit-tacit dichotomy is that by describing knowledge with only two categories, i.e.,explicit, that which is set out in tangible form, and tacit, that which is within people, is that it then becomes easy to think overly simplistically in terms of explicit knowledge, which calls for "collecting" KM methodologies, and tacit knowledge, which calls for "connecting" KM methodologies, and to overlook the fact that, in many cases, what may be needed is to convert implicit tacit knowledge to explicit knowledge, for example the after action reports and debriefings described below.
ไม่มีความคิดเห็น:
แสดงความคิดเห็น